FAQs (Frequently Asked Questions)
Your questions answered: Stress-free trailer hire from start to finish.
What documents do I need to bring to rent a trailer?
To finalise your rental, please bring a valid South African driver’s licence, your green barcoded ID or Smart ID card, and proof of residence (such as a utility bill or bank statement) dated within the last three months.
What payment methods do you accept?
Card is best.
Each branch operates slightly differently. It’s best to get in touch directly to confirm the details.
Do I need a special driver’s license to tow your trailers?
Most of our trailers (like our 1.8m and 2.5m boxed trailers) can be towed with a standard Code B license. However, for our larger double-axle trailers or loads exceeding a GVM of 750kg, you may require a Code EB license. Please check your license or ask our team if you’re unsure.
Is insurance included in the rental price?
Yes, basic insurance is included in our daily rates. Please note that an insurance excess applies in the event of an accident or theft. You can view the full details of our insurance coverage in our Terms and Conditions.
What is the minimum rental period?
Our minimum rental period is one day (24 hours). If you need a trailer for a shorter period, the daily rate will still apply.
Can I pick up a trailer after hours or on weekends?
Each site operates on different trading hours. Please contact us directly to confirm the specific operating times for your chosen location.
Do you require a security deposit?
Yes, a refundable security deposit is required for all rentals. The deposit is typically paid by cash or credit/debit card and will be refunded once the trailer is returned in the same condition as it was collected, subject to inspection.
What happens if I return the trailer late?
We allow a small grace period, but returns made significantly later than the agreed time will incur an additional day’s rental fee. If you know you’re running late, please call or WhatsApp us as soon as possible to extend your booking.
Can I use your trailers to travel outside of the Cape Town?
Absolutely! Our trailers are regularly maintained and safe for long-distance travel across South Africa. If you plan on a cross-border trip (e.g., to Namibia), please let us know in advance so we can provide the necessary documentation.
What size tow ball do I need on my vehicle?
All of our trailers use the standard South African 50mm tow ball. Please ensure your vehicle’s electrical plug is a standard 7-pin type so the trailer lights function correctly.
How long can I hire a trailer for?
You can hire:
Daily / Weekend / Weekly / Long-term (discounted rates may apply)
Do I need to book in advance?
Yes — especially over weekends and month-end periods.
Walk-ins are subject to availability.
Are your trailers roadworthy and licensed?
Yes. All trailers are:
- Fully licensed
- Roadworthy
- Regularly serviced
Can someone else collect on my behalf?
Yes, but:
- They must present their own valid driver’s licence
- Booking details must match